配送政策✈
- Service area
Current service area: Taiwan, Hong Kong, Singapore, Malaysia, Southeast Asia and other regions can also send it, but please contact the customer service first.
-South Island sea tea official mailbox 📨：service@skywatch.store
Freight and delivery days reference:
1. Taiwan:
-Order processing time: shipment within 0-1 days, order before 5:00 p.m. of the same day, and shipment on the same day; Place an order after 5:00 p.m. of the same day and deliver the goods the next day
-Shipping method:
♥ 7-11 store pick-up (3-7 days [working days])
♥ Pick up goods in the whole family (3-7 days [working days])
♥ Hsinchu homestead delivery (3-7 days [working days])
-Order discount: free shipping for orders 🔥
-Additional charges for freight in remote areas: nt$230
Hong Kong:
-Order processing time: shipment within 0-1 days, order before 5:00 p.m. of the same day, and shipment on the same day; Place an order after 5:00 p.m. of the same day and deliver the goods the next day
-Delivery method: SF Express (arrival within 3-7 days [working days])
-Order discount: free shipping for orders 🔥
-Outer island area: additional freight of hk$50
-Hong Kong opens SF self access station / Service Center / smart cabinet
Singapore / Malaysia:
-Order processing time: shipment within 0-1 days, order before 5:00 p.m. of the same day, and shipment on the same day; Place an order after 5:00 p.m. of the same day and deliver the goods the next day
-Shipping method: ninjavan (5-10 days [working days] arrival)
-Order discount: free shipping for orders 🔥
Overseas ordering instructions:
-Payment method: Paypal / credit card payment / cash on delivery.
-Overseas shipments are sent by "SF express" or "local logistics".
-The name and address of the addressee must be filled in.
-It will be delivered within 5-15 days after delivery according to different regions, and the delivery time may be extended according to the express delivery status and customs sampling inspection.
Instructions for return and replacement in overseas regions:
-Overseas only accept "defective return" service.
-If you receive the defective goods, please return the photos to the customer service personnel within 10 days. After it is judged that the goods are not human defects, the money will be directly transferred to the "member shopping money" for next use.
-Due to the cumbersome overseas transportation, we do not accept the return and exchange service for overseas transportation. We will carefully check and package before shipment. Please order with peace of mind.